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SEND US THE PROBLEM

A PROPERTY PROBLEM JUST
BECAME YOURS. SEND IT TO US.

Send a photo, a violation notice or a scope of work. Call (845) 521-6502 or email clement@mastromanagement.com.

Call (845) 521-6502 Send the problem

Available 24/7 for emergencies

Gutted room mid-reconstruction, plaster stripped back past the window reveals, wheelbarrow and buckets on the bare floor.

WHAT WE HANDLE

IF IT'S ON THIS LIST,
WE ALREADY HANDLE IT.

Nine situations. One team handles all of them, start to finish.

  • HPD violations

    A violation carries a fine and a deadline. We scope the cure, bid it and close it before the date works against you.

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  • Insurance loss

    Fire, flood or storm damage needs a reconstruction record your insurer will accept. We document every stage as we rebuild.

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  • Capital improvements

    Roofs, facades and mechanical systems all need a capital budget that becomes a bid, a schedule and a verified result.

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  • Occupied projects

    Work continues while tenants stay in place. We sequence it so the building keeps operating through the job.

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  • Emergency repairs

    A pipe bursts at 2 a.m. or a facade panel comes loose. We're available 24/7, and someone answers the phone.

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  • Tenant issues

    A complaint that turns into a violation, or a unit nobody can safely turn. We handle the repair and the paperwork.

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  • Delayed turns

    Every day a unit sits empty is lost rent. We move apartment turns from vacate to rent-ready without the usual stall.

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  • Lender requirements

    A refinance or a draw needs documentation your last contractor never produced. We hand back records that hold up.

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  • One point of contact

    No chasing five subcontractors for one answer. One team scopes it, bids it, manages it and closes it out.

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THE ENGAGEMENT

FOUR STEPS FROM PROBLEM TO PLAN

You don't need a meeting to start. Send what you have and the plan comes back in plain terms.

  1. Review

    We look at what you send: photos, violation notices, insurance letters, a scope of work. No site visit required to start.

  2. Recommend

    You get a plan in plain terms: what needs to happen, in what order, and what it will take to fix it.

  3. Manage

    We run the bids, the schedule and the crew on site. You get one point of contact for the life of the job.

  4. Deliver

    The work is verified before you pay, and you're handed a documented closeout that stands up to a lender or an insurer.

THE RECORD

WHAT A DOCUMENTED
JOB LOOKS LIKE

The same buildings, photographed as the work moved through them.

  • Pre-war brick apartment building on the corner of Fifth Avenue, fire escapes stacked up the side elevation.
  • Scaffold standing the full height of a brick building's rear elevation while the wall behind it is repaired.
  • Row of walk-up buildings along a Manhattan side street, fire escapes over the storefronts and cars parked either side.
  • Occupied brick apartment block on a New York corner, fire escapes running down the street elevation.

HOW WE PROTECT YOUR MONEY

FIVE CONTROLS, EVERY JOB

Every dollar on a job is tracked against a written scope, from the first bid to the final invoice.

Detailed Scopes

Not a verbal estimate

01
Competitive Bids

3 to 5 bids, exclusions listed

02
Project Controls

Budget, schedule, quality tracked

03
Work Verified

Inspected before payment approved

04
Complete Closeout

Audit-ready documented record

05

SCAN. SEND. GET A PLAN.

SEND US WHAT YOU HAVE.
WE'LL TELL YOU WHAT TO DO NEXT.

A photo, a violation notice or a scope of work is enough to start. No obligation, just answers. Ask for the free NYC Property Project Checklist by email.

Email
clement@mastromanagement.com
Phone
(845) 521-6502
Address
11 W 42nd St, New York, NY 10036
Opening hours
  • Emergency response 24/7